What is wrong with my plants?!! :0(

[hasshoes]

This winter I ordered plants online to make sure I had some this spring. . . ironically the plants I grew in my basement look a hundred times better than the ones I recieved online. . . which ended up being cheaper substitutions of what I originally ordered, grrrrrrrr

Anyway, my plants arrived shriveled and I was told this was normal and they would come back. . . however only one has, at least in my opinion. . .

Is this a disease? It's been a week and it still looks hideous!! Can't believe I payed good money for these things!