Renaissancefarms.com

Linda10 · September 29, 2019

Just wondering if anyone else had ordered from this company. I was reading about a tomato called Nairobi Nights and this was the source for it.

Packages come in 10 or 25 seeds and the one I ordered 25 of only came with 14, so I contacted them through their online contact form late that night. First thing in the morning I received an apology and offer to make things right. As is often the case with unknown companies, I expected this to be a back and forth time consuming effort, so I was pleasantly surprised to get such a response. I told them I didn't need the extra seed, since I felt it would be unfair to them to send another package for so small an error. Curtis then sent back that he put a note to add extra seeds to a future order... Wow!

Definitely will order from them again.

September 29, 2019	#1
Linda10 Tomatovillian™ Join Date: Jan 2006 Location: Brush Prairie, WA Posts: 925	Renaissancefarms.com Just wondering if anyone else had ordered from this company. I was reading about a tomato called Nairobi Nights and this was the source for it. Packages come in 10 or 25 seeds and the one I ordered 25 of only came with 14, so I contacted them through their online contact form late that night. First thing in the morning I received an apology and offer to make things right. As is often the case with unknown companies, I expected this to be a back and forth time consuming effort, so I was pleasantly surprised to get such a response. I told them I didn't need the extra seed, since I felt it would be unfair to them to send another package for so small an error. Curtis then sent back that he put a note to add extra seeds to a future order... Wow! Definitely will order from them again. __________________ Linda10