Totally Tomatoes Check-Out

[TomatoDon]

Does anyone know how to actually check-out with a seed order at Totally Tomatoes? I have gone through filling out long forms but then it seems everytime I click something else trying to get to the check out, it deletes the information I previously typed in. When I ever do get to the "Check Out" point and click it, it takes me to another page that says "Find Your Account" and under it "Finder ID" and under that, "Finder Zip Code." But I'm already logged in. I type in my zip code and it can't find a match and nothing works in the "Finder ID" space either.

I've also typed in my payment information, I'd guess, 10 times by now, and when I get to the "Check Out" point where the "Find Your Account" page it always says that the payment method has not been added, even though that part is filled out in detail.

In my 25 years of buying online, I've never seen anything like it. I even called them and they didn't offer any clue how to navigate through to the actual check-out, but suggested that I place the order over the phone. Before then, normally, the wait times were so long I usually just hung up in frustration.

I like Totally Tomatoes and their seeds and service. This is not a criticism of the company, and I have been a customer through the years, but it was always done over the phone until this year due to the long wait times.

My problem is with the online order site. I have clicked and checked and checked and clicked everything I can find, several times the info has gotten deleted and I start over, and round and round it goes. And what is the "Find Your Account" thing about when you are already logged in? There is no need for me to keep going in these circles.

So, how in the world do you actually check out with an online seed order at Totally Tomatoes?

Thanks,
Don