Heirloom Acres - Page 2

shelleybean · August 25, 2007

Thanks for the info, Jay.

Adenn1 · August 26, 2007

Michele:

I believe it took nearly four weeks for my seeds to arrive. Everything I purchased came true...so no problems there. I will continue to buy seeds from them...but I will place my order very early.

I believe they have great prices and good seed...and for a small family operated business...I can live the the slow processing. I was late placing my order last year and I should have known better.

shelleybean · August 27, 2007

Okay, Mark. Thanks.

bluelacedredhead · June 22, 2009

I was gifted some seeds from Heirloom Acres, so I can't comment on Orders or Shipping, but I just wanted to add my two cents worth.

I was sent Lutz beets and Early Purple Sprouting Broccoli. Both had excellent germination rates, and this was with seed packed for the 2008 season, which I am growing in 2009. Yes, I properly stored them in cold storage, etc...but I just thought I would mention that as well.

Obviously, they sell a quality product.

mmcd75 · June 24, 2009

Do not order from this company unless you want to be out money. I placed my 88.00 order back in February, I received 3/4 of the order on March 16th with everything else being back ordered. Waited a few weeks but I never heard anything so I started emailing and faxing them with no response. Eventually I emailed and asked that they refund the remaining items which would have amounted to 20.15, still no response so I filed a complaint with the Better Business Bureau of Missouri. They also did not receive a response. Finally just 2 days ago on the 22nd of June I spoke with an investigator from the Better Buisness Bureau who stating that he met with the owners of Heirloom Acres Seeds and was told that they were just overwhelmed with all of the orders they received. He said that the local media was going to be getting a press release regarding issues with this company. I am still out the 20.15 but from reading the comments at Dave's Garden I guess I am lucky because I got 3/4 of my things.

mtbigfish · December 27, 2009

I have ordered several times from Kirk at Heirloom Acres - my only complaint was that he ran out of a choice and just did a substitute - wish he would have asked or at least let me return them for something else

darwinslair · December 28, 2009

I order a few things in bulk from them. With the prices they have (being I can buy a half pound of many things at the cost of a small packet elsewhere) I have found that the lost orders, (follow up with them) and out of stock items are a bearable price for doing business with them.

As a note: only do internet orders and do not mail checks. I tried twice and had them "lost" but the internet orders have all been confirmed.

Tom

mtbigfish · February 7, 2010

I was shorted and automatically substituted on 2 other varieties - which I wouldn't have ordered - and this was 2009 season - last week I received a check for the refund on the shorted plant I had given up on

Otherwise you must order early - make a note NO SUBSTITUTIONS - pleased with seed but service needs improvement

Another company Heirloom Seeds is even worse for delivery - will probably never order from them again
Dennis

hmacdona · February 7, 2010

Very slow for sure. I placed and paid for an order last September. Got confirmation in January 2010 that they were finally shipping my order.

stargazer943 · July 25, 2010

I placed an order in late May and finally recieved it yesterday minus 3 packs of seeds. I emailed 4 times and found there facebook page and put a review on there and finally got an email back saying they were waiting on my seeds and would ship what they have. I hope I do get the other 3, my 9 year old really wanted the thumbelina carrots and I wanted the Riesenstraube tomatoes! (Really wanted to try some for fall tomatoes, but Oh well now!) Just glad to at least get the rest I guess after reading reviews on Dave's Garden...

August 25, 2007	#16
shelleybean Tomatovillian™ Join Date: Feb 2006 Location: Virginia Beach Posts: 2,648	Thanks for the info, Jay. __________________ Michele

August 26, 2007	#17
Adenn1 Tomatovillian™ Join Date: Feb 2006 Location: Philly Posts: 559	Michele: I believe it took nearly four weeks for my seeds to arrive. Everything I purchased came true...so no problems there. I will continue to buy seeds from them...but I will place my order very early. I believe they have great prices and good seed...and for a small family operated business...I can live the the slow processing. I was late placing my order last year and I should have known better. __________________ Mark

August 27, 2007	#18
shelleybean Tomatovillian™ Join Date: Feb 2006 Location: Virginia Beach Posts: 2,648	Okay, Mark. Thanks. __________________ Michele

June 22, 2009	#19
bluelacedredhead Tomatovillian™ Join Date: Jul 2006 Location: Northwest shore of Lake Ontario Zone 6b Posts: 117	I was gifted some seeds from Heirloom Acres, so I can't comment on Orders or Shipping, but I just wanted to add my two cents worth. I was sent Lutz beets and Early Purple Sprouting Broccoli. Both had excellent germination rates, and this was with seed packed for the 2008 season, which I am growing in 2009. Yes, I properly stored them in cold storage, etc...but I just thought I would mention that as well. Obviously, they sell a quality product.

June 24, 2009	#20
mmcd75 Tomatovillian™ Join Date: Mar 2009 Location: Arizona Posts: 41	Do not order from this company unless you want to be out money. I placed my 88.00 order back in February, I received 3/4 of the order on March 16th with everything else being back ordered. Waited a few weeks but I never heard anything so I started emailing and faxing them with no response. Eventually I emailed and asked that they refund the remaining items which would have amounted to 20.15, still no response so I filed a complaint with the Better Business Bureau of Missouri. They also did not receive a response. Finally just 2 days ago on the 22nd of June I spoke with an investigator from the Better Buisness Bureau who stating that he met with the owners of Heirloom Acres Seeds and was told that they were just overwhelmed with all of the orders they received. He said that the local media was going to be getting a press release regarding issues with this company. I am still out the 20.15 but from reading the comments at Dave's Garden I guess I am lucky because I got 3/4 of my things.

December 27, 2009	#21
mtbigfish Tomatovillian™ Join Date: Dec 2009 Location: Chillicothe Ohio - left Calif July 2010 Posts: 451	I have ordered several times from Kirk at Heirloom Acres - my only complaint was that he ran out of a choice and just did a substitute - wish he would have asked or at least let me return them for something else

December 28, 2009	#22
darwinslair Tomatovillian™ Join Date: Aug 2009 Location: Lake Minnetonka MN Posts: 229	I order a few things in bulk from them. With the prices they have (being I can buy a half pound of many things at the cost of a small packet elsewhere) I have found that the lost orders, (follow up with them) and out of stock items are a bearable price for doing business with them. As a note: only do internet orders and do not mail checks. I tried twice and had them "lost" but the internet orders have all been confirmed. Tom

February 7, 2010	#23
mtbigfish Tomatovillian™ Join Date: Dec 2009 Location: Chillicothe Ohio - left Calif July 2010 Posts: 451	I was shorted and automatically substituted on 2 other varieties - which I wouldn't have ordered - and this was 2009 season - last week I received a check for the refund on the shorted plant I had given up on Otherwise you must order early - make a note NO SUBSTITUTIONS - pleased with seed but service needs improvement Another company Heirloom Seeds is even worse for delivery - will probably never order from them again Dennis

February 7, 2010	#24
hmacdona Tomatovillian™ Join Date: Jan 2009 Location: Calgary, AB Canada (Zone 3A) Posts: 443	Very slow for sure. I placed and paid for an order last September. Got confirmation in January 2010 that they were finally shipping my order.

July 25, 2010	#25
stargazer943 Tomatovillian™ Join Date: Jul 2010 Location: East TX Posts: 12	I placed an order in late May and finally recieved it yesterday minus 3 packs of seeds. I emailed 4 times and found there facebook page and put a review on there and finally got an email back saying they were waiting on my seeds and would ship what they have. I hope I do get the other 3, my 9 year old really wanted the thumbelina carrots and I wanted the Riesenstraube tomatoes! (Really wanted to try some for fall tomatoes, but Oh well now!) Just glad to at least get the rest I guess after reading reviews on Dave's Garden...