![]() |
#1 |
Tomatovillian™
Join Date: Jan 2006
Location: Brush Prairie, WA
Posts: 925
|
![]()
Just wondering if anyone else had ordered from this company. I was reading about a tomato called Nairobi Nights and this was the source for it.
Packages come in 10 or 25 seeds and the one I ordered 25 of only came with 14, so I contacted them through their online contact form late that night. First thing in the morning I received an apology and offer to make things right. As is often the case with unknown companies, I expected this to be a back and forth time consuming effort, so I was pleasantly surprised to get such a response. I told them I didn't need the extra seed, since I felt it would be unfair to them to send another package for so small an error. Curtis then sent back that he put a note to add extra seeds to a future order... Wow! Definitely will order from them again.
__________________
Linda10 |
![]() |
![]() |
![]() |
#2 |
Tomatovillian™
Join Date: Dec 2010
Location: Pewaukee, Wisconsin
Posts: 3,148
|
![]()
I have used this company off and on through the years. Curtis always offers very good service and some unique varieties. I'm glad to hear that you experienced such wonderful customer service. I feel that he is a person of integrity.
__________________
~ Patti ~ |
![]() |
![]() |
![]() |
#3 |
Tomatovillian™
Join Date: Jun 2013
Location: Finland, EU
Posts: 2,550
|
![]()
http://www.tomatoville.com/showthread.php?t=47010
There are a couple more threads about him, mostly very positive. |
![]() |
![]() |
![]() |
#4 |
Tomatovillian™
Join Date: Jan 2006
Location: Brush Prairie, WA
Posts: 925
|
![]()
Thanks for the good feedback MissS and NarnianGarden. I will take a look at that thread. Nothing came up when I searched here yesterday. Oops, looks like I used .com instead of the correct .org!
__________________
Linda10 Last edited by Linda10; September 30, 2019 at 09:24 PM. Reason: error in website name |
![]() |
![]() |
![]() |
#5 |
Tomatopalooza™ Moderator
Join Date: Jan 2006
Location: NC-Zone 7
Posts: 2,188
|
![]()
That is quite impressive. Not only were they willing to correct their error, but they also are able to accommodate the goodwill of the customer in applying the "correction" to a future order.
Definitely sounds like a company I'd like to do business with. Thanks for the reference Linda! Lee
__________________
Intelligence is knowing a tomato is a fruit. Wisdom is knowing not to put one in a fruit salad. Cuostralee - The best thing on sliced bread. |
![]() |
![]() |
![]() |
#6 |
Tomatovillian™
Join Date: Dec 2020
Location: UK
Posts: 60
|
![]()
I had a successful order with Curtis of seeds to the UK including a freebie of a variety called Dixiewine All the seed zippies had extra to what the quantity stated was so no complaints from me so far! Looking forward to seeing what the results show next season!
|
![]() |
![]() |
![]() |
#7 |
Tomatovillian™
Join Date: Aug 2012
Location: Turkey
Posts: 58
|
![]()
I emailed them and asked when an out of stock variety would again be available. No replies yet.
|
![]() |
![]() |
![]() |
#8 |
Tomatovillian™
Join Date: Oct 2014
Location: Norway
Posts: 1,049
|
![]()
I ordered from them this year for next year's planting. AOK!
Steve |
![]() |
![]() |
![]() |
#9 | |
Tomatovillian™
Join Date: Jul 2013
Location: Alberta, Canada
Posts: 645
|
![]() Quote:
The domain listed in posting #1 appears to be for sale. renaissancefarms.com This domain name is for sale Give us a call (781) 373-6820 Get a price in less than 24 hours Last edited by RJGlew; December 20, 2020 at 02:51 AM. |
|
![]() |
![]() |
![]() |
#10 |
Tomatovillian™
Join Date: Dec 2010
Location: Sunol, CA
Posts: 2,723
|
![]()
renaissancefarms.org
__________________
Artisan Seeds -- www.growartisan.com |
![]() |
![]() |
![]() |
#11 |
Tomatovillian™
Join Date: Jul 2013
Location: Alberta, Canada
Posts: 645
|
![]()
Thank you.
|
![]() |
![]() |
![]() |
#12 |
Tomatovillian™
Join Date: Dec 2020
Location: UK
Posts: 60
|
![]()
Would like to just add to this post the varieties that I ordered for part of my next years plantings are -
Hoy Rose Jazz Great White Blues Delicious Hunt Strain Great Bear Big White Pink Stripes Minibel Carbon Looking forward to seeing how these perform! |
![]() |
![]() |
![]() |
#13 |
Tomatovillian™
Join Date: Feb 2018
Location: Ohio
Posts: 9
|
![]()
I placed a huge order ($180) with this company last week, mostly tomatoes but some other seeds as well.
Why I say sketchy? 1. Took my money immediately (as expected) yet my order account still even a week later shows as being UNPAID. 2. No emailed order confirmation except from PayPal for payment. 3. I called the provided number to make sure they are aware the order is paid in full and get a generic voicemail. I ask for a return call, nothing. 4. Followup email with image from website showing them listing me as unpaid and image from PayPal showing I’ve paid. No response, not even an auto response to acknowledge receipt. Complete failure in communication is no way too run a business. |
![]() |
![]() |
![]() |
#14 | |
Tomatovillian™
Join Date: Aug 2021
Location: Coastal CT, zone 7a
Posts: 173
|
![]() Quote:
|
|
![]() |
![]() |
![]() |
#15 | |
Tomatovillian™
Join Date: Feb 2018
Location: Ohio
Posts: 9
|
![]() Quote:
|
|
![]() |
![]() |
![]() |
|
|